Disability & Ageing Mackay

Request Ageing & Disability Services in Mackay

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NDIS Backed Support

If you’re seeking aged support or disability services in Mackay, let your search end here. As a proud registered NDIS provider, our team at First Aid Courses and Training are dedicated to delivering the specific assistance each of our clients require. Our commitment to excellence, coupled with our clinical expertise, enables us to provide a high standard of support for all.


Did you know community access and participation are both central to our approach? We firmly believe that engaging in everyday activities within the local community is integral to a fulfilling life for individuals with disabilities. Together with our supportive staff, participants collaboratively create a list of goals, which can range from short-term milestones to long-term aspirations. This community involvement not only boosts confidence but can also foster the formation of meaningful friendships and social networks, enriching your life in many ways.


Are you ready to embark on a transformative journey towards a more independent and fulfilling life? Waste no time; get in touch with us today!

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Empowering Independence Through Active Support

Our dedicated support workers are here to encourage and guide individuals in building upon their existing abilities while developing new ones. We offer a wide range of assistance, including:


  • Cooking Skills: Our support aims to equip participants with the knowledge and confidence to prepare delicious meals independently.
  • Domestic Duties: We provide guidance and support in managing household chores, empowering participants to maintain a comfortable living environment.
  • Creating Meal Plans/Shopping Lists: We assist individuals in planning nutritious meal options and compiling shopping lists to facilitate healthier living.
  • Paying Bills: Our team offers support in understanding and managing bill payments, promoting financial independence and responsibility.
  • Grocery Shopping: Accompanying participants during grocery shopping trips, we encourage informed choices and budget-friendly decisions.
  • Workshops - Engaging in various workshops including woodwork, art and sewing, participants can explore their interests and talents, fostering personal growth and creativity.



Our approach centers around active support, wherein we encourage participants to take an active role in completing tasks rather than simply doing the tasks for them. By providing assistance and guidance, we bolster their confidence and enhance their skillset. Our goal is to enable individuals to tackle challenges with newfound independence and resilience.

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Find out more about our disability and ageing services here. We can help with home and respite care, transport and much needed support for family members. Our aim is to foster independent and healthy living.

Find out more about who we are, what we offer and our community focus here. Since 2012 we’ve been fully committed to delivering high quality support services for the senior members of our community and those living with disability.

Frequently Asked Questions
  • What is the National Disability Insurance Scheme (NDIS), and how does it support individuals with disabilities?

    The NDIS is a government-funded program that provides essential support and services to individuals with disabilities. It aims to empower participants by offering funding for disability-related needs, including daily living assistance, therapy, equipment, and community participation support. The NDIS is designed to enhance the quality of life and promote independence for people with disabilities. 

  • How can I access disability and aged support services for myself or a loved one?

    Accessing disability and aged support services typically involves several steps. For NDIS services, individuals can check their eligibility and apply through the NDIA. If eligible, a planning meeting will be scheduled to assess needs and develop a personalised plan. For aged support services, older adults can contact My Aged Care for assessment and referral to appropriate services. Alternatively, you can reach out to a registered disability and aged care provider—such as us—to enquire about available services and support options. 

  • Are disability and aged support services available to older adults who are not eligible for the NDIS?

    Yes, individuals who are not eligible for the NDIS due to age or other factors can access disability and aged support services through various government-funded programs and community organisations. For older adults, support services are often funded through programs like the Commonwealth Home Support Programme (CHSP). 

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0488 442 325

Hours of Operation

Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
Closed
Sunday
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